Policies & Conditions

As a space that offers art classes, we use a wide range of materials in our art projects including, but not limited to: paint, glue, pastel, chalk, fiber, wax, glue guns, hammers, & other sharp objects. While we do our best to monitor every child’s use of these materials, accidents may occur from time to time due to the inherent risk of using these materials. You understand that these materials are not meant for consumption & will instruct your child not to consume any materials & to always conduct themselves in a safe & responsible manner.

The Nest is a NUT FREE space, say it with us now, “I AM NOT NUTS!” waiiiiiit a second… But really, no nuts are allowed at The Nest.

The safety of your child & other children is our top priority. It’s always appreciated when parents have conversations with their children to reinforce our safety expectations. You acknowledge that your child has no physical, emotional, or social conditions that make it dangerous or unwise for your child to safely participate in our programs. Running inside The Nest is dangerous for both your child & others around them so your child agrees not to run when participating in The Nest programs & events.

Please do not bring your child to The Nest if they are showing any signs of illness including a runny nose, cough, or fever (eye-roll, we know, that’s broad but we’re trusting you to use your best parental judgment). The Nest reserves the right to deny a sick child participation in our activities.

We ask that each time you drop your child off at The Nest you will COME INSIDE to CHECK your child IN & OUT. We know coming to The Nest can be so exciting that your kiddo wants to arrive as early as possible, we’re excited to see you too! However, we are trying to get ready for all the fun things we have in store for you, so please wait until at least 5 minutes before start time to come inside. 

Running late happens, we get it. Austin traffic, woof! However, we request that if you are going to be late to pick up your child, please give us a call at 512-436-3019. Late pickups may be subject to a $50 late fee beyond 15 minutes of end time.

If your child will be carpooling or picked up by someone else, please go into your Sawyer account & update that information under the “comments” section. We will need a record of this to allow your child to leave with someone other than their parental guardian. It is our #1 goal to keep everyone safe & this process helps us to manage everyone’s safety & whereabouts.

Semester Class Refund:

• An initial non-refundable/non-transferable deposit fee is required at the time of enrollment. You will have the choice to Pay In Full or in installments + the deposit.
• If you are registered in a semester class you may cancel and receive a full refund – the initial deposit up to 14 days before the first class.
• Cancellations made within 14 days of the first class will receive a half refund – the initial deposit.
• No refunds will be given after the class series has begun.

Camp Refund:

• An initial non-refundable/non-transferable deposit fee is required at the time of enrollment. You will have the choice to Pay In Full or in installments + the deposit for 2-day, 3-day, 4-day or 5-day camps.
• Cancellations made more than 30 days prior to the camp start date are eligible to receive a full refund – the initial deposit amount.
• Cancellations made prior to 14 days of the start date are eligible to receive a 50% refund – the initial deposit amount.
• Cancellations made within 14 days of the start date are non-refundable and non-transferable!

Event Refund:

• Event payment is due at the time of enrollment. Because of the limited capacity and high demand of our events, we do not offer refunds or credits for any reason including, unexpected illness or conflicts in your schedule.
• Any listing that is only 1 day despite being called a “camp” is considered an event. 

We know it’s the worst when you miss out on a class or day of camp and we’re always so sad when you can’t come! However, if you do end up missing a day of class/camp we do not offer make-up classes, pro-rated tuition, or refunds. But we promise to do our best to catch you up on anything you’ve missed once you return 🙂

There are no make-up classes, pro-rated tuition, or refunds for classes/camps missed due to inclement weather.

We do not offer makeups or refunds for missed classes, even if you know you will miss ahead of time.

The Nest reserves the right to cancel any class at least two hours prior to the start of the scheduled activity, registered participants will be notified by email.

Reasons for Possible Cancellation:

• A class, camp or event enrollment doesn’t exceed 5 kids
• Unexpected school closures announced by Austin area school districts or private schools
• Holiday/school breaks in correlation with Austin area school districts or private schools
• Unexpected school closures due to weather, power outages, emergencies, or natural disasters, including temporary closures due to illnesses